Welcome to Hoya Support

You can choose any of the following options to get help and support. Use remote support for all your Hoyalog and Tracer technical support, our knowledge base is also available for self-help technical support, and our live chat are an excellent place to go for customer service questions from our friendly representatives. You can also submit a credit request for either a pricing dispute or a manufacturing defect on our ticketing system more ticket types will be coming soon. Finally you can download the latest Hoya applications and drivers from our downloads page. 


Remote Support

Experiencing any Hoya related technical issues? Connect to a remote support session with one of Hoya's technical support technicians. 

Live Chat

Have a question about a lens? Why not ask one of Hoya's lens experts. You can also speak to any of our other friendly representatives.

Knowledge Base

What can we help you with? Why don't you search our knowledge base for answers on most frequently asked questions on Hoya software. 


In order to streamline ticket and credit requests and better serve you, we utilize a support center ticket system.



Need to install a GT-3000 driver? We now have an official download page with the latest of Hoya's software and drivers.

News Archives

News Categories